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Understanding your bill
UNH no longer sends bills by mail. Bills are posted to your Webcat account, and you'll get an email notification when a new bill is posted. You can set up a Parent Portal account to give a parent or family member access to your bill and notifications too.
Financial aid — loans or grants — appears on your bill either as an actual credit or a pending item. Pending items have already been subtracted from your net balance due. Except for financial aid, payments are applied to your oldest charge first.
This page applies to all UNH students, whether you're at Durham, Manchester, online through the College of Professional Studies, at Franklin Pierce School of Law, or in a UNH graduate program.
When you're billed
| Population | Fall bill / due | Spring bill / due |
|---|---|---|
Undergraduate — Durham & Manchester | Billed July 10, due August 1 | Billed December 10, due January 1 |
Graduate & Law — Durham, Manchester, Franklin Pierce | Billed August 10, due September 1 | Billed January 10, due February 1 |
CPS Online | Billed per term, due the Wednesday two weeks before term start, by 12pm EST | Same per-term pattern |
Balance statements post on the 10th of every month if new charges are added or a balance remains. A late fee of $100 or 2% of your net balance (whichever is less) applies if payment isn't received by the due date — postmarks don't count, payment must be physically received.
Durham undergraduates: you're billed based on full-time status by default. If you'll be enrolled less than full-time, you need to notify Student Accounts using the Change in Enrollment Form so your bill reflects the correct rate. Manchester and CPS Online students are billed based on actual registration, not a default full-time assumption.
Undergraduates registering for fewer than 12 credits are charged per credit hour, plus a $20 part-time registration fee. Registering for more than 20 credits results in a per-credit charge for each additional credit, applied after the add/drop deadline. For graduate students, the same applies below 9 credits and above 16 credits.
UNH requires health insurance as a condition of enrollment for all full-time degree students. You can waive this if you have equivalent coverage elsewhere — submit your waiver before your semester's due date to avoid a late fee. The waiver form becomes available each June and must be resubmitted annually.
Are you financially clear?
Before you're officially enrolled for a semester, your account must be financially clear. Check your status any time through Webcat.
- Financially cleared: all current obligations are met. New charges must still be paid by their listed due dates.
- Provisionally cleared: your obligations are likely satisfied, but something needs a closer look — for example, a payment plan balance or anticipated aid that hasn't posted yet. Your access to university services isn't restricted while this resolves.
- Financially unclear: immediate action is required — this could mean paying a balance, completing entrance counseling, or signing a loan note or scholarship check.
An unclear status can limit your access to services like athletic facilities and event tickets, and prevent you from adding or dropping courses. If your account is still unclear by the third Thursday of the semester, you may be dropped from your classes and become responsible for interest and collection costs on any outstanding balance.
Payment methods
Online (echeck, debit, or credit card)
Pay through Webcat or Parent Portal. Echeck payments are free but must come from a regular checking or savings account — 529, money market, brokerage, and retirement accounts can't be used. U.S. card payments carry a 2.85% non-refundable service charge; international card payments carry 4.25%.
Check, money order, or cash
Mail to UNH Student Financial Services, 11 Garrison Avenue, Durham, NH 03824, with the student's ID number included. Cash is accepted in person only, at Stoke Hall, room G80. A state-issued photo ID is required for cash or cash-equivalent payments over $1,000. Checks returned for insufficient funds are assessed a $25 fee; after two returned checks, UNH can no longer accept personal checks for that account.
Wire transfer
Call Student Financial Services at (603) 862-2230 for account information, and include the student's ID number in the transaction details. Wire fees vary and should be included in the amount sent.
529 plans
Payments are initiated by the family, not UNH, and can take several weeks to arrive. Funds can also be wired — email Student Accounts for instructions.
International payments
UNH doesn't accept checks from foreign bank accounts. International students can wire funds securely through Webcat's "International Payment" option, powered by Flywire.
Third-party sponsorship
If you're sponsored by a government agency, ROTC, school district, company, or other third party, forward sponsorship documentation on official letterhead to Student Accounts prior to the payment deadline. This option is available to degree students only. Sponsorships requiring completed coursework before payment aren't accepted — if your sponsor reimburses you directly, you're responsible for paying UNH at registration.
Outside scholarship checks
Forward checks and award letters promptly to Student Accounts. If a check is made out to you, endorse it "Pay to the Order of UNH" with your signature, and include your ID number. Outside scholarships may require an adjustment to your existing financial aid award.
Monthly payment plans
An optional payment plan lets you spread your balance across the semester instead of paying it all at once. Enrollment appears on your Webcat or Parent Portal account when it opens, and carries a $60 enrollment fee per semester.
- Standard plan: 5 monthly payments (July–November for fall, December–April for spring)
- Fellowship or assistantship students: 4 monthly payments (September–December for fall, March–May for spring)
- Summer: 2 monthly payments, enrollment opens the second week of April
Plans don't roll over between semesters — you'll need to re-enroll each term. If you enroll late, all past-due installments are included in your down payment. Plans also don't adjust automatically if your account changes — you'll need to update your plan yourself if your balance does.
Loan requirements before your bill can be paid
If you're a first-time federal loan borrower at UNH, your loan funds can't be released to your account until you've completed a Master Promissory Note and Entrance Counseling. For full details, see Understanding your loans.
Loans and grants are generally split evenly across fall and spring — a $1,000 loan applies as $500 each semester. If you're borrowing an alternative or PLUS loan and want a different split, specify that on your loan application.
Work-study earnings are never applied to your bill — they're paid directly to you as a biweekly paycheck based on hours worked.
If you have a Perkins Loan, exit counseling is completed separately from Direct Loan exit counseling, through UNH's loan servicer, Heartland ECSI. Visit the Heartland ECSI website and select "Signing Your Documents Online." Questions? Call ECSI directly at (888) 549-3274. If you left UNH before October 2015, your Perkins exit counseling needs to be manually activated — email Student Accounts to request this.
Need an adjustment to your bill?
Submit requests well before your payment due date to allow time for processing. If you're notifying us of a loan or scholarship not yet reflected on your bill, include backup documentation (a copy of your loan application or scholarship award letter).
Enrollment status: if you'll be part-time this semester (undergraduates: fewer than 12 credits; graduate students: fewer than 9 credits) but were billed as full-time, submit a Change in Enrollment Form under Student Forms on the Financial Aid site. Note that a reduced course load may affect your financial aid.
Health insurance: to waive or enroll in the UNH Student Health Benefits Plan, complete the Health Insurance Waiver/Enrollment Form.
Meal plans: add or change your plan through the Housing & Dining Portal. You'll need your own student login — Parent Portal credentials won't work here.
Declining a loan: to decline a loan in full or for a specific term, complete the Declining Aid Form under Student Forms on the Financial Aid site. To adjust rather than decline a loan, email Financial.Aid@unh.edu or fax (603) 862-1947.
Third-party payments: if your account will be paid by an employer, Veterans Benefits, Vocational Rehabilitation, or similar sponsor, provide authorization on official letterhead before the payment deadline. Available to degree students only.
UNH staff tuition waivers: the tuition benefit request process runs through Workday — employees complete the "Tuition Benefit Form Entry" there.
Graduate assistantship waivers: if an expected tuition waiver hasn't posted, contact your department to confirm it was entered. Waivers may not post until October 1 (fall) or March 1 (spring) — late fees won't apply during that window.
Leave of absence or withdrawal: contact the Registrar's Office at (603) 862-1500 or UNH.Withdrawals@unh.edu to request the official form.
Getting a refund
If your payments exceed your charges, you can request a refund any time after your bill is settled — once all monthly payments are received, loan notes and checks are signed, and all checks have cleared. Check payments (including echecks) can take up to 14 days to clear before a refund can be issued.
Direct deposit
Request through Webcat; available to financially cleared students with no account holds. Refunds follow a processing schedule (roughly 2–4 business days depending on when you submit).
Paper check
Request through Webcat; mailed to your permanent address on file within 10 business days.
Questions?
If you can't request online, email student.accounts@unh.edu — the full eligible credit will be refunded unless you specify an amount.